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Success Stories

Dr. DeStefano is fantastic. He is thorough, explains everything very well, and genuinely cares about his patients. He goes the extra mile to help you! I have been struggling with visual snow syndrome, and with Dr. DeStefano's help I have gotten to a point where I can function and manage the symptoms so I am capable of a normal life again. I could not be more grateful for my care here!
18 hours ago
- Jessica K.
I did not receive services from VSTC, but Dr. Michael DeStefano was very generous with his time and discussed some medical concerns I was having over the phone. He is very knowledgable and understanding. If you or someone you know has any vision or visual snow related issues, this is the doctor you should go to.
1 week ago
- Jesse G.
I'm trying my best to put into words what their entire office has done for me. I'm in my mid 30's, I've seen loads of doctors and a majority of them were quick to misdiagnose and medicate. Then when I informed them "the meds aren't doing anything." The doctors would just brush my thoughts aside, I recently started seeing a new doctor within the last year. He immediately knew I had a neurological issue, he noticed I had a lot of "tics". Something I never could put into words... This doctor noticed I always wore sunglasses to his office and asked me on my third visit "does light bother you? Maybe do some digging into lights connection to your tics." I found Irlens syndrome by getting on a tourettes forum, many people on the forum stated that light made them tic. Something I have always had happen, my mom said I would scream and make noises as a infant when we went under flourescent lights. So she decided to put sunglasses and a hat on me and I would stop. This connection made total sense to me, but as fate would have it, Dr. Margolis wasn't who I was looking for... It was Doctor DeSteffano. Within a matter of a few minutes and three questions Dr. Margolis had a hunch it was visual snow syndrome. He handed my care off gracefully to Dr. DeStefano, who promptly sat me down and waved his hand in front of my face and said "do you see trails of my hand." I paused and looked at him, and Dr. Destefano knew immediately what was going on with my brain. He reassured me "it's alright. Do you see trails?" I said "yes...." in shock. Dr. DeStefano then held a piece of op-art in front of me and said "is this moving?" I gulped and then replied "yes... is it not supposed to move?" Dr. DeStefano then said "what colors do you see?" I paused and then replied "wait.... there aren't supposed to be other colors than black and white?" The doc then reassured me "go on and tell me what colors you see" " yellow, blue and orange/red." Dr. DeStefano then turned around said "here hold these over your eyes." It was a pair of tinted lenses, the colors stopped moving as much, I about panicked. The beams of light I see, the halos around the bulbs... The walls "moving" All of it calmed way down. And then my jaw released. I was in shock. Dr. DeStefano could tell and just looked at me and said "everything is going to be alright, you have visual snow syndrome." I tried to keep my composure, I live over five hours from their office and it just so happened that Dr. DeStefano had cancelations and offered to perform several visits to help speed up my healing. I agreed. The keyword is I tried to contain my composure. I eventually broke down crying because of the relief I experienced from; my jaw releasing, my headache subsiding, my muscles relaxing, my tics lessening and my balance issues disappearing, and zero anxiety, my breathing even normalized. Dr. Margolis then met with us and wanted to be filled in to see if there was anything he could help with. They both tweaked my pending scripts and then, they turned up the lights. My jaw didn't lock, my back didn't hurt, my anxiety was gone, I had minimal tics and I could walk down the hall without my special shoes. I just put on the glasses they had made for me, and broke down crying... This is what the world is supposed to look like? I'm not supposed to tic when lights turn off and on? There aren't auras shooting across my field of view? The floating orbs I see have minimized? This is what humans are supposed to see? I then sat down and watched some cartoons and the static I experience was non existent. I didn't know images on certain shows were supposed to appear 3d, they've always been flat for me. I was a patient care tech and phlebotomist and I worked nights to cope. I always worked nights while I worked jobs my entire life. When day light hit and started flooding into patient rooms I would of course put sun glasses. I found ways to cope, but didnt have a answer, now i do. This offices care is amazing! This is new for me. Love and light to you all! Ps, thank you Jackie! 🙏🏻🧘‍♂️
1 month ago
- Edward T.
The staff and doctor were so sensitive and helpful… such lovely bedside manner and so knowledgeable in their field to help fix the double vision I currently suffer from recently the aneurysm I suffered recently this Jan 2nd… am so happy the doctors and NCH therapist recommended Dr Neil Margolis and his practice. Same day from all their tests sent me home with glasses temporarily fixed with temporary prisms to help me see single vs double 😊❣️
1 month ago
- Marie C.
My son has a complex history and multiple vision issues, including Visual Snow Syndrome and a pretty significant eye drift. We traveled from Michigan to have my son see Dr. DeStefano. It was one of the best decisions we ever made. Dr. DeStefano and the entire staff are wonderful. The care he received was beyond all expectations. Dr. DeStefano spent a lot of time on the phone with my son before we even scheduled the appointment to evaluate his needs. After many tests and experiments with various treatments, he had glasses made for my son that greatly improved not only his vision, but his quality of life and self-esteem. The glasses make his drifting eye stay in line and focus. It's incredible. The glasses also helped my son regain his lost sense of balance and has diminished the Visual Snow. We look forward to continuing his relationship with them to see what else they can accomplish in the future.
2 months ago
- Cindy R.
Both of my children (now 12 and 8) have benefited immensely from the care of Visual Symptoms. When they first started to complain of visual issues I knew exactly where to take them. I myself was a patient of Visual Symptoms (over 30 years ago), and the work they did with me to correct some muscle imbalances was vital in who I am today. I can see better, my eyes work better together, etc. Dr. DeStefano has been working with my youngest daughter for well over a year now and the progress I have seen is remarkable. I have accompanied Ruby to her appointments a few times and I can not get over how much he cares about his patients. It is evident as the vision issues have eased up and will continue to do so with more therapy. 100% recommended!
2 months ago
- Jason B.
Highly recommend Dr. Mike. He did a great job of keeping the therapy process fun and enjoyable for our son.
3 months ago
- Matthew N.